Follow-ups are crucial when it comes to sales, but people honestly hate doing them. Many salespeople try to skip this step, preferring to focus on new leads instead. Gene Slade, CEO and Founder of Lead Ninja AI, created a solution to this problem with his innovative use of conversational AI technology.
The Follow-Up Dilemma
For years, follow-ups have been the bane of many salespeople’s existence.
According to Slade, “Salespeople avoid follow-ups, even though they are super important for closing deals. They would rather wait for the next lead than follow up on a previous one, because they think there’s no way an old lead will close.”
In fact, in the HVAC, plumbing, and electrical industries specifically, follow-ups are often more effective than new leads. Think about it, how many times have you thought, “I need to remember to get that leak fixed…” only to forget for weeks on end. Wouldn’t a follow up call from your usual service tech help you remember?
According to industry stats, businesses see better conversion rates from old leads than hot new leads. For instance, targeted emails directed at previous customers show significant returns because of that “reminder” factor. In Slade’s experience, the difference between following up with leads often results in more than 100% increase in revenue.
“Maintaining a consistent follow-up routine leads to substantial business growth nine out of 10 times,” Slade said. “HVAC companies I work with, for example, find that following up with leads within a few days after an initial sales call can make the difference between closing a sale and totally missing an opportunity.”
Enter Lead Ninja AI
Slade’s introduction of Lead Ninja AI takes the sales follow-up process to a whole new level. His conversational AI handles the boring, sometimes anxiety-inducing, job of follow-ups, making sure no lead falls through the cracks.
“Our AI is the perfect sales assistant, taking over follow-ups with the same diligence and consistency as a top salesperson — probably moreso,” says Slade. “AI doesn’t have to stay home if it gets sick. Plus, it’s entirely plug-and-play. We optimize it for your business, because we know the industry. You don’t have to figure it out on your own.”
Now, salespeople who love to sell to new clients are free to do just that, with more time on their hands to spend with each lead and make sure they get exactly what they need.
A Competitive Advantage
Using AI in sales follow-ups provides a big competitive advantage.
“Businesses that add AI to their follow-up processes see a huge increase in their closing rates,” Slade explained. “The AI’s ability to remember and take care of customer issues with minimal errors creates a nice experience for the customer, building trust and long-term relationships to close more deals.”
Real-World Success
Slade shared that he had clients who were overwhelmed with appointments, “to the point where they asked us to pause the AI for a couple of weeks! It’s a good problem to have.”
This is unprecedented in the industry, and shows just how useful AI can be in managing follow-ups and generating business.
Embracing AI in Sales
The integration of AI in sales, especially for follow-ups, is a necessary change in the industry. Slade believes that AI will continue to play a big role in sales tactics.
“As more HVAC, plumbing, and electrical businesses use AI for follow-ups, those who don’t might find themselves at a distinct disadvantage. Work smarter, not harder!” he said.
Slade’s Lead Ninja AI shows how AI can solve the common follow-up problem in sales, making it a very special tool for businesses looking to improve efficiency and close more deals. With AI handling the follow-ups, sales teams can focus on what they do best: Selling.
About Lead Ninja AI
Gene Slade, CEO of Lead Ninja System, is a pioneering force in the realm of AI outbound sales, sales training, and business development. With a steadfast commitment to empowering professionals in the HVAC, plumbing, and electrical trades, Lead Ninja AI offers transformative AI packages that revolutionize the way business owners approach sales and growth through personalized responses, unlimited memory and recall, and total versatility. For more information, please visit leadninjaai.com.
